Privacy

Avril Rae collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

We will also collect personal/organisation information to best assess, support and make recommendations on appropriate services for you.

How do we collect your data?

You directly provide Avril Rae with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Sign up to our newsletter

How will we use your data?

We may process certain types of personal data about you as follows:

  • Identity Data may include your first name, maiden name, last name, username, marital status, title, date, place and time of birth and gender.

  • Contact Data may include your billing address, delivery address, email address and telephone numbers.

  • Financial Data may include your bank account and payment card details.

  • Transaction Data may include details about payments between us and other details of purchases made by you.
    Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.

  • Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.

  • Usage Data may include information about how you use our website, products and services.
    Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

  • We require your explicit consent for processing sensitive data, so when you submit your details for booking a further intake form will be filled in and dated and signed by you giving your explicit consent to process this sensitive data.

  • All hard copies of data is stored in lockable cabinets.
    All hard copies shall only be kept for as long as the intended use of it is necessary and thereafter be deleted.

How do we store your data?

Avril Rae securely stores your data via our Hosting Provider (1 and 1 IONOS) and all data is stored in their worldwide data centres and according to their security protocols.

Avril Rae will keep your personal data for up to one year. Once this time period has expired, we will delete your data by means of automatic updates.

Marketing

Avril Rae would like to send you information about products and services of ours that we think you might like.

You have the right at any time to stop Avril Rae from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here to inform us.

What are your data protection rights?

Avril Rae would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Avril Rae for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Avril Rae correct any information you believe is inaccurate. You also have the right to request Avril Rae to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Avril Rae erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Avril Rae restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Avril Rae’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Avril Rae transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07846 929 651

Or write to us: info@avrilrae.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies?

Avril Rae uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Avril Rae uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Avril Rae uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Avril Rae sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

The Avril Rae website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Privacy policies of other websites

The Avril Rae website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Avril Rae keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 July 2020.

How to contact us

If you have any questions about Avril Rae’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: avril@avrilrae.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Avril Rae has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Call: 0303 123 1113

Website: https://ico.org.uk/global/contact-us/